"But librarians clearly have their pet peeve: the online content providers, particularly the big two, Reed Elsevier Plc's LexisNexis and Thomson Corp.'s Westlaw. There was a time when electronic services were supposed to replace books and lower costs. They've done neither. Instead, fees continue to rise each year -- well beyond the rate of inflation, say librarians (licensing fees are typically covered by confidentiality agreements)."

Law.com