Ramblings, citations and "brainwaves" of a college librarian in Toronto. 475 square feet refers to the size of my home, not the size of my office or library.
I heard it first in February 2007 at a conference. Faced with limited staffing resources who should you feed and who should you starve? While the pendulum was in the Information Literacy side for a decade now, IT is starting to gain ground. Folks are giving up on IL calling it a failed answer to a systems design problem. Stephen Abram must be happy. Bottom line, if we have to teach how to use our services, we'll go bankrupt. iTunes is easy to use for a reason...
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