Ramblings, citations and "brainwaves" of a college librarian in Toronto. 475 square feet refers to the size of my home, not the size of my office or library.

IM in the OPAC No Results Screen

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"David Lee King and the folks at the Topeka and Shawnee County Public Library have integrated an interesting feature into their online catalog. They have embedded a Meebo chat widget into the unsuccessful keyword search results page, so that when patrons are having difficulty locating resources, they can contact a librarian via instant messaging, or the telephone number they display beside the widget. What a great way to offer an Ask a Librarian service, right when patrons most need it!"

Thanks iLibrarian

The OPAC is SirsiDynix...of course Stephen Abram is smiling, again!

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