Mobile communication companies (cellphone) have spent big money upgrading their networks, and licensing access to content, expecting to pump up revenue growth rates. The fish aren't biting. The analysts think the problem lies in content discovery problems, that is, end-users are not finding the content they make available. Voice activated search engines are showing promise.

""What do (customers) do best on the phone? They talk. What do they do worst? Type. Why is every user interface based on typing?" Entner said. "Right now, the software developers take advantage of every weakness a device has and none of the strengths."

Some wireless carriers and third-party companies are experimenting with voice-recognition technology. Kirkland, Wash.-based VoiceBox Technologies, for instance, plans to release a product later this year that recognizes words and context in a customer's speech to immediately bring them content on their phones."
Associated Press

I disagree, pricing is outrageous for the handsets, service plans and content. Look at Japan, the model the North American companies are trying to emulate. The handsets are cheap, the service is cheap and the content is cheap. Here we try to grow the market from top down, begin with luxury / moneyed classes and work your way down. There they start with the teenagers and work your way up.

Here we're too greedy when it comes to ROI expectations.